Insights that scale with your communication needs.
Companies all over the world have gained valuable insights from their client communications with Sentiva. Sign up today and start understanding your customers better.
Starter
Everything you need to start analyzing communications.
$99
USD
per month
Start analyzing with:
- Up to 3 team members
- Up to 5 communication channels
- Basic sentiment analysis
- Not included:Advanced AI insights
- Not included:Trend analysis
Growth
Advanced insights for your growing team.
$149
USD
per month
Start analyzing with:
- Up to 10 team members
- Unlimited communication channels
- Advanced sentiment and intent analysis
- AI-powered insights
- Monthly trend reports
Enterprise
Maximum insights and analysis at scale.
$299
USD
per month
Start analyzing with:
- Unlimited team members
- Unlimited communication channels
- Full suite of analysis tools
- Custom AI models
- Real-time insights
Starter | Growth | Enterprise | |
|---|---|---|---|
| Get started | |||
| Get started | Get started | Get started | Get started |
Features | |||
| Team accounts | 3 | 10 | Unlimited |
| Communication channels | 5 | Unlimited | Unlimited |
| Analysis types | Basic | Advanced | Full suite |
| Monthly conversations | 100 | 1000 | Unlimited |
| AI-powered insights | Not included in Starter | Included in Growth | Included in Enterprise |
Analysis | |||
| Trend analysis | Not included in Starter | Monthly | Real-time |
| Dashboard reporting | Not included in Starter | Included in Growth | Included in Enterprise |
| Customer patterns | Not included in Starter | Included in Growth | Included in Enterprise |
| Performance metrics | Not included in Starter | Included in Growth | Included in Enterprise |
Support | |||
| Email support | Included in Starter | Included in Growth | Included in Enterprise |
| 24/7 chat support | Not included in Starter | Included in Growth | Included in Enterprise |
| Dedicated analyst | Not included in Starter | Not included in Growth | Included in Enterprise |
Sentiva has transformed how we understand our customers. The insights we get from our communications are invaluable for improving our service.
Tina Yards
VP of Customer Success, Protocol
Frequently asked questions
Your questions answered.
- How does Sentiva protect our customer data?
- We take data security extremely seriously. All customer data is encrypted both in transit and at rest. We maintain strict access controls, regular security audits, and comply with major data protection regulations to ensure your customer communications are always protected.
- Can I access Sentiva on mobile devices?
- Yes, Sentiva offers a fully-featured mobile app that allows you to access your customer insights on the go. The mobile experience is optimized to help you stay connected to your customer sentiment data wherever you are.
- Can I customize the analysis to match our specific needs?
- Absolutely! Sentiva is highly customizable. You can configure sentiment analysis parameters, create custom categories for classification, and set up specific triggers for insights that matter most to your business. Our platform adapts to your unique requirements.
- What kind of support does Sentiva provide?
- We offer comprehensive support through multiple channels, including 24/7 live chat, email, and phone support. Our dedicated customer success team is always ready to help you get the most out of your sentiment analysis.
- Can Sentiva integrate with our existing tools?
- Yes, Sentiva integrates seamlessly with popular CRM systems, communication platforms, and business intelligence tools. Our robust API and pre-built integrations make it easy to incorporate sentiment analysis into your existing workflow.